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Why Feedback from Home Showings is Crucial – And What Your Agent Should Be Telling You

When selling your home, every showing counts, but it’s the feedback from these showings that can truly influence your selling strategy and ultimately, the success of the sale. This article delves into why feedback from potential buyers is indispensable and what your real estate agent should be communicating to you after each home showing. Understanding these insights can not only prepare you for a smoother selling experience but also optimize your home’s market appeal in the competitive Australian real estate landscape.

Importance of Feedback from Home Showings

Educate the Seller: Feedback serves as a crucial educational tool for sellers, providing direct insights into what potential buyers think about their property. It’s not just about whether someone likes your home, but why they do or don’t. This feedback can reveal buyer preferences and aversions, providing a clear picture of how the market is responding to your property.

Price Adjustment: One of the most tangible benefits of receiving feedback is the ability to adjust the asking price appropriately. If multiple potential buyers comment that the price is too high, it might be time to consider a reduction. Conversely, if the home is consistently perceived as a great deal, it might indicate room for a strategic increase in price, maximizing your profit.

Improvements and Presentation: Not all feedback will be about price. Comments on the layout, décor, or even the smell of the home can provide actionable insights. Perhaps a fresh coat of paint or removing personal photos could make your home more appealing. Acting on these suggestions can make your property more attractive to future viewers.

What Your Agent Should Be Telling You

Detailed Reports: After each showing, a good agent will provide you with a detailed report of the feedback. This should include both the good and the bad, allowing you to get a holistic view of the buyer’s perspective.

Frequency and Timing: Feedback should be timely and frequent. If your home is being shown regularly, weekly updates might be necessary. In a slower market, immediate feedback after each showing could be more appropriate. Consistent communication is key to keeping you informed and ready to make decisions quickly.

Interpreting Feedback: Not all feedback will be straightforward or even useful on its own. An experienced agent will help you sift through the noise to find valuable insights. They should help you understand what feedback is a one-off opinion and what reflects a common trend that needs addressing.

How Feedback Influences Selling Strategies

Adapting Marketing Techniques: Based on viewer feedback, you may need to tweak how your home is marketed. For example, if feedback indicates that the garden is a huge selling point, future marketing efforts could focus more heavily on this feature.

Targeting the Right Audience: Understanding who is interested in your home and why can help refine your marketing strategies. If feedback shows that young families are most interested, your agent might suggest marketing in channels frequented by this demographic.

Negotiation Leverage: Positive feedback can be a powerful tool in negotiations. If you know buyers are particularly keen on certain aspects of your home, these can be leveraged in your favour during price negotiations. Conversely, being aware of negatives can prepare you to make concessions or counteroffers.

Role of Technology in Gathering and Utilizing Feedback

Digital Tools and Platforms: Modern real estate agents use various digital tools to gather and analyze feedback efficiently. Platforms like real estate CRM software can track feedback trends and automate communication, ensuring no valuable insight is lost.

Real-Time Responses: Some technologies allow for real-time feedback during or immediately after showings, enabling rapid response to potential buyer concerns. This immediacy can significantly enhance the decision-making process, allowing for quicker adaptations to marketing strategies or home presentations.


Feedback from home showings is more than just opinions; it’s a crucial part of your selling strategy that informs decisions and actions with the goal of maximizing your home’s potential on the market. Ensure your agent is not only collecting this feedback but also providing it to you in a detailed and actionable format. The right feedback, effectively leveraged, can mean the difference between a home that sells swiftly at a pleasing price and one that languishes on the market.

Incorporate these insights into your selling plan and watch as your home attracts more potential buyers, eager to make an offer on a property that feels right for them. Whether you’re adjusting your price, sprucing up your decor, or choosing a new marketing angle, informed changes can lead to successful outcomes.



  • The Importance of Cleaning and Decluttering Your Home When Preparing to Sell: This post emphasizes the significance of presenting a clean and decluttered home to potential buyers. It discusses how such an environment creates a welcoming atmosphere that can lead to quicker sales and possibly higher offers. For more detailed insights, you can read the post here.
  • Interest Rates On Hold: Although this post primarily discusses the status of interest rates, it provides useful context on economic factors that could influence buyer interest and market dynamics. This information can be critical when timing your home sale or understanding buyer behaviour in different economic climates. The full post is available here.
  • Marketing Your South Australian Home: Traditional vs. Digital Strategies: This post would be particularly relevant as it contrasts different marketing strategies for selling homes, highlighting how digital approaches can complement traditional methods to effectively reach more potential buyers. The full post is available here.


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